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SECURE PAYMENT 
majadress.it standard for payments is safe and 100% guaranteed.

RISK FREE PAYMENT
Any kind of payment made on majadress.it is safe. Whether you choose to pay with PAYPAL or BANK TRANSFER, your data will always be on safe and encrypted servers. For payment by credit card, we use the safe payment system SSL: Indeed at the time of confirmation of your order, your credit card data will be transferred via secure encryption connection in SSL (Secure Socket Layer) to the credit card processing company, and for authorizing the charge. This procedure is absolutely safe and fully protects the customer from any possible abuse.We want to remember that, thanks to this system, majadress.it cannot read, in any way, the credit card number of its customers.


MAJADRESS.IT PRODUCTS ARE NEW AND ORIGINALS
majadress.it sells exclusively new and original products that belong to the collections of the most famous stylists. For the marketed brands, majadress.it is the authorised retailer.


ORDER STATUS
As a registered customer, you may track all orders made from your account.
Customers who have made a purchase as a guest can check the status of your order by sending an email to customer@majadress-shop.it indicating name and surname with which you placed the order and the order number.

ORDER CHANGERS
We remind clients that, once an order is placed for available items, no changes can be made to that order. Orders placed separately will be shipped separately.


PAYMENTS METHODS

PAYPAL PAYMENTS
We accept all major credit cards and prepaid cards registered in PayPal circuit. Your financial data will not be shared with majadress.it but are handled directly by PayPal.
In case the order is cancelled (by the customer or by majadress.it) the amount is refunded on the Customer's Pay Pal account.
majadress.it will not be responsible for any delay or damage caused during the reimbursement period.


ANTICIPATED WIRE TRANSFER PAYMENT
The bank transfer must be addressed to:

La MAJADRESS Agordo srl
Banca: Banca popolare dell’Emilia Romagna
codice IBAN: IT25E0538711900000002350052
BIC/SWIFT: BPMOIT22XXX

In the payment reason please write the order number and date of the order placement. You can find them in the order confirmation email.
majadress.it will ship the items as soon as the amount is credited in our bank account. For this reason the shipment may be delayed of few days for the crediting processing by the bank.


SHIPPING COST

majadress.it is an online shop, its headquarters are in Italy. You can find any information about shipping time and costs in the chart below:

ITALY
Shipment is always free through Italy. For the majority of national shipping, majadress.it delivers 24-48 hours from the purchasing date.

EU COUNTRIES
For the countries members of the European Union shipping charges are free for orders above 100€. For orders below 100€, the shipping cost is 5€. In the majority of the countries, majadress.it delivers in 2-3 working days.

EXTRA EU COUNTRIES
majadress.it delivers all over the world, and guarantees the fastest and the most accurate shipping. 
Le spedizioni sono gratuite per ordini superiori ad 500€, per ordini inferiori puoi consultare la tabella seguente:


DESTINATIONS

COST

SHIPPING TIME

EU Countries

5 €

1-3 days

Extra UE Countries

20 €

1-3 days

USA - Custom fees included

35 €

1-3 days

Canada - Custom fees included

35 €

1-3 days

Hong Kong

35 €

1-3 days

Korea

35 €

2-3 days

China

35 €

3-6 days

Japan

40 €

2-3 days

Russia

50 €

4-7 days

Australia

50 €

7-8 days

Rest of the World

50 €

3-8 days


majadress.it
will be responsible for Custom fees of the USA and Canada - for these destinations, It is not required any further shipping charge. For all the other countries, the taxes or custom fees are to be payed by the client. For more information, please contact the customer service customer@majadress-shop.it 



EASY RETURN POLICY
The customer satisfaction is our focus, to make a return is easy and fast. If, for any reason, you are not satisfied with your order, you can return your item by sending us a notice within 10 days from the delivery date.

The only conditions we ask you, are regard the product:

  • The goods must be returned intact and in original packaging
  • The goods mustn't be damaged
  • The goods must have the original tag.

In Italy return is free. No further cost will be charged.
In the rest of European Union countries, the return fee is 15€. If you ask for a size exchange, the shipment will be free. If you are outside the European Union you can return the goods within 28 days from the receiving date. The return costs are in the chart at the bottom of this page. It varies according to the country.


Choose among  refund, store credit or items change, using this procedure:

REGISTRED USED

If you made the purchase from your registered account area, please send the return request from your account page within 28 days from the order reception:

1. Log-in with your account and click on "My orders"
2. Select the order for which you want to request the return and click on "display order”.  Check if the data entered are correct and click on the top right on "Request a return".
3. Once we accept your request, you will receive an email with the return authorization number and all the data to make the shipment.

NOT REGISTRED USED

If you made the purchase as a guest or without the log in to your account, please go to the orders and return section within 28 days from the order reception:

1. Fill the research form with the required data, of the confirmation order email
2. Check in the displayed order if the data are correct and click on the top right "Request a return"
3. Once we accept your request, you will receive an email with the return authorization number and all the data to make the shipment.

NB

  • To make a return, the goods must be shipped within 5 days from the authorization date.
  • The returned goods must not be used or damaged. The goods must be returned in the original packaging and and any documentation and accessories.


SALES TERMS

PRICES AND CURRENCY

Published prices and final invoices are in Euro. The amount charged to a credit card or bank account may vary as it will be affected by floating exchange rates and bank charges.
majadress.it recommends contacting your bank to request detailed information regarding the exchange rates and bank charges in reference to your purchase. Orders are shipped by La MAJADRESS via S.Pietro, 8 - Agordo (BL) from Monday to Friday. Orders placed Friday evening, Saturday and Sunday will be processed on the following Monday morning.

AVAILABLE MERCHANDISE: IMMEDIATE SHIPPING
Orders for available merchandise are shipped within the following day of order placement. In all cases, majadress.it reserves the right to delay a shipment if the order cannot be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping.

AUTHORIZED SHIPMENT DELIVERY
All customers who make an order establish a commercial relationship with majadress.it and thereby undertake to accept delivery of their package. If for any reason the customer refuses delivery of the shipment or requests that the package be returned to sender, all shipping costs charged to majadress.it will be deducted from any reimbursement due to the customer.

SHIPMENT DELIVERY
Upon delivery of every order, Clients are requested to carefully inspect the box before signing for the delivery. If for any reason, the box appears tampered with, either sign for the package with reservations or refuse the package. In the event, that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered, please promptly contact majadress.it at customer@majadress-shop.it.If the package is not successfully delivered to the Client's address, the package may risk being sent back to the sender at the Client's expense. These fees will be deducted from any eventual reimbursement made by majadress.it.

ORDER DISPATCH
Once an order is placed it is not possible to make any changes. Orders placed separately will be shipped separately. majadress.it reserves the right to delay a shipment if the order cannot be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping. It is at majadress.it discretion the right to refuse an order or a service offer for anyone at any time.

ONLINE PRODUCTS AND IMAGES
majadress.it declines every responsibility if, due to a particular configuration of a client's computer or to malfunction, the colours of the products visualized on the website could appear to be slightly different from the original ones. Images on majadress.it belong to La MAJADRESS Agordo srl and any unauthorized use of these images without the express written consent of La MAJADRESS Agordo srl is forbidden. Any law braker will be punished.

PRODUCT AVAILABILITY
Items featured on the website reflect the actual availability of the item in colour and size. Once the order is processed by the Orders Department majadress.it reserves the right to re-confirm the availability of the products bought, to verify the transaction's validity by credit card and to check the Client's record with majadress.it Clients will be promptly informed by majadress.it orders office if for any reason the items ordered are not available or if the order cannot be processed as per the Client's request.


LEGAL TERMS
This notice contains the terms and legal conditions that govern the website, majadress.it. Users of majadress.it accept and agree to respect all the conditions included in this declaration. If Users do not accept these terms, majadress.it reserves the right to ask the Users to refrain from using the majadress.it website. The access and the use of the website majadress.it are for personal use only. The visualization of the website majadress.it provides Clients with product information and with the possibility to purchase merchandise.


COPYRIGHT & TRADEMARK
La MAJADRESS Agordo srl is the owner of the website majadress.it and of its contents. This includes documentation, images, characters, design, music, software, codes and format scripts. The material included in the website majadress.it is protected by copyright. Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from La MAJADRESS Agordo srl.

La MAJADRESS Agordo srl does not allow the use of the website's contents or the trademark for any other purpose than what is written above.

CUSTOMER REQUIREMENTS
To place orders on majadress.it customers must:

  • Be over 18 years old
  • Have the necessary requirements to sign legally binding contracts
  • Have a valid email address
  • Have a valid bank account or Pay Pal account for payment


DECLINATION OF RESPONSIBILITY
La MAJADRESS Agordo srl publishes information on its web site majadress.it to provide a service to users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, La MAJADRESS Agordo srl will execute immediate correction. 
La MAJADRESS Agordo srl also reserves the right to make corrections and changes to the web site when necessary without giving prior notice. La MAJADRESS Agordo srl does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the user’s competent jurisdiction.
 majadress.it is a protected site according to international Internet standards. If used correctly, users can be reassured not to encounter viruses. However, La MAJADRESS Agordo srl declines any responsibility from eventual problems, damages, viruses or risks that the user may incur during the misuse of the web site and declines any responsibility from eventual faulty operations of the web site due to the deactivation of “cookies” in the user's browser. Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections. La MAJADRESS Agordo srl reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.
 

ITALIAN LAW
In compliance with Italian law, the website majadress.it, declares the following:
"Users who access this website declare that they accept that all the matters regarding the use of the website majadress.it are governed by the Italian legislation currently in force. La MAJADRESS Agordo srl provides no guarantee that the content of the website is compliant with the regulations in force in other countries. Accessing the website majadress.it from places in which the content therein is considered illegal is expressly prohibited. Users who decide to access the website from such countries must be fully aware of the legal consequences and sanctions they risk being exposed to.” In the event of disputes regarding or deriving from the access and/or use of the website on the part of Business Users, the exclusive court of jurisdiction is the Court of Belluno. Consumer Users are guaranteed the rights contemplated in Legislative Decree no. 206 of 2005 (“Consumer Code”); in this case, all disputes regarding or deriving from the access and/or use of the website on the part of the User will be dealt with by the Consumer Court, in accordance with the provisions of the Consumer Code.